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I have a problem with Civic. What to do?

Civic is currently the only way to pass KYC. We cannot verify your account without it, nor can we help speed up the verification process. If you are experiencing an issue related to the verification of your identity documents, you can open a support ticket directly through CIVIC app.


Help topics

My Account DCN on Optimism DentaVox Surveys Dentacoin Trusted Reviews Dentacoin Wallet Dentacare Staking
Which wallets support DCN on Optimism? How to send DCN on Optimism to exchange through Dentacoin Wallet What is Optimism How to swap DCN on Optimism to Ethereum Mainnet through other wallets (MetaMask, TrustWallet)
What is the form of payment for the survey rewards? How many surveys a day can I take? I don't see any new surveys. Why? I was banned for no reason. What to do? Can I use information from your survey in my blog article? My Dentacoins disappeared, what do I do?
How to list my dental practice on Dentacoin Trusted Reviews? Is it free to use Dentacoin Trusted Reviews? Can I register as a dentist if I don't have a website? How to leave a review for my dentist? Can I leave reviews about different doctors in one clinic? I don't find my dentist in Trusted Reviews, what do I do? I gave a review but I didn't receive a reward. Why?
How do I withdraw money from my Dentacoin Wallet to my bank account? How do I pay from my Dentacoin Wallet to my dentist? How do I find out if my dentist accept Dentacoin payment? I lost my Backup file, what can I do? I can't upload my backup file
How long does it take to receive a withdrawal?
How to stake Dentacoin (DCN) How to stake if I have my DCN tokens in Dentacoin Wallet